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Location and Directions to PWSB

Pawtucket Water Supply Board Customer Service

Open to the Public: Mon - Thur 7:30 AM to 4:00 PM,   Fri 7:30 AM to 11:00 AM

Payment drop-off box available weekdays until 5:30 PM

Contacts:

Billing Questions / Closings: 401-729-9050
Manager: 401-729-5009  
Fax Number: 401-727-3423

Pay your Water Bill online:  PAY NOW

A $5.25 service fee will be charged by a third party for credit cards on residential accounts.

A $12.95 service fee will be charged by a third party for credit cards on commercial/industrial accounts.

A $2.50 service fee will be charged by a third party for Electronic Funds Transfers.

Pay by Telephone call 1-866-547-2312 (the same fees as above will be charged by a third party)

 

EMAIL ALERT SYSTEM:

If you would like to give us your email address, we can add you to our list of contacts for notification in case of water-related health alerts.  Click here to fill out the form.

 

RATES: (for consumption-based portion of bill - Effective 10/1/2008)

Metered Sales       Example charges for water:  
(hcf = hundreds of cubic feet) (one hcf equals 748.1 gallons)        
Meter Size Description Rate (per hcf)   20 hcf (14,962 gal) 50 hcf (37,405 gal)
Small 5/8", 3/4",1" $3.459   $69.18 $172.95
Med 1-1/2" and 2" $3.251   $65.02 $162.55
Lg 3" and above $3.140   $62.80 $157.00

 

Application for Water    (Adobe PDF)    

Instructions for "Application for Water" (PDF)

Application for Title Search Bill Information (Adobe PDF)

Application for Downsizing a Water Meter (Adobe PDF)

Rules and Regulations

Leaking Toilet or Low Pressure

Some Tips on Saving Water

 

BACKFLOW FORMS AND INFORMATION:

Test Form Example Installations
Survey Form Typical Installation
  Selection Table
Brochure Meter Specs and Backflow Information
RI Law Approved Materials
EPA backflow "paper" 44 pages Incident Report Form
Helpful Links Miscellaneous Info

 

 

 

 

OPTIONAL Service:

Save time and money with an optional Water Service Line Protection Plan (for residential customers) (Adobe Reader required)

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