Pawtucket Water Supply Board

Download EPA Success Story PDF

 

CORONAVIRUS ANNOUNCEMENT: (4/10/2020)

PAWTUCKET CITY HALL AND THE PAWTUCKET WATER SUPPLY BOARD OFFICES ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.  THEREFORE, WE ARE NOT ACCEPTING IN PERSON PAYMENTS AT THIS TIME.  PLEASE USE THE FOLLOWING PAYMENT OPTIONS TO PAY YOUR BILL:

PAYMENTS CAN BE MADE FREE OF CHARGE FROM OUR WEBSITE AT http://www.pwsb.org OR BY TOLL-FREE TELEPHONE BY CALLING 1-855-282-7632.

YOU CAN ALSO PAY YOUR BILL USING YOUR FINANCIAL INSTITUTION’S ON-LINE BILL PAY FEATURE.

PAYMENTS BY CHECK CAN BE MADE BY MAIL USING THE ENCLOSED ENVELOPE AND REMITTANCE COUPON LOCATED ON THE BOTTOM OF THE BILL.

THERE IS AN ON-SITE DROP BOX FOR PAYMENTS BY CHECK ONLY.  THE DROP BOX IS ALWAYS AVAILABLE AT THE CUSTOMER SERVICE ENTRANCE 24 HOURS PER DAY AT OUR MAIN OFFICE AT 85 BRANCH ST. PAWTUCKET.

YOUR COOPERATION DURING THIS TEMPORARY HEALTH CRISIS IS GREATLY APPRECIATED.

 

Board Meeting  (May 27, 2020)

There will be a ZOOM board meeting at 4:00PM

Meeting packet (pdf)

 

How to Help Prevent Frozen Water Pipes and Water Meters

Emergencies:  401-729-5005

 

 

GOOD NEWS!!  Effective December 1, 2012 all credit card or electronic check payments will be FREE!

Attention PWSB Customers
Some Pawtucket Water Supply Board customers have been receiving letters and phone calls from companies called HomeServe and American Water Resources of Rhode Island that provide water line insurance.  Samples of their letters can be seen here.  Please be advised that the Pawtucket Water Supply Board does NOT endorse HomeServe or American Water Resources of Rhode Island. The Patucket Water Supply Board DOES endorse Homeowner Safety Valve Company. Promotional material and information from Homeowner Safety Valve will include a letter on PWSB letterhead (see sample here) and will typically be mailed in January and September.

 

Utility of the Year!

The New England Water Works Association has selected the PWSB as the 2009 Water Utility of the Year… read more